Birds of a Feather - original artwork by Michelle

 

 

The No-Worry Zone: Shipping, Returns & Satisfaction Guaranteed!

What is the Happiness Guarantee?

We want you to love every piece of art you carry, which is why we offer our Happiness Guarantee. Your shopping experience should be as joyful as the products you purchase. That's why we provide a 14-Day Satisfaction Guarantee. If you're not completely satisfied with your purchase, simply return it for a full refund.

Shipping

Enjoy Free Shipping Within Canada!
All Canadian orders come with free shipping and a tracking number for peace of mind. For our international customers, we offer flat-rate shipping fees—please inquire for details!

🚨 Important Shipping Update: Canada Post Strike

Due to the ongoing Canada Post strike, we regret to inform you that free shipping will not be available during this period. We value your support and are working hard to ensure you still receive your GillyFlowers creations as smoothly as possible.

Here’s what you need to know:

  • Shipping Costs: Regular shipping rates will apply until the strike is resolved.
  • Delivery Times: Please anticipate potential delays in shipping times.
  • Alternative Carriers: We are exploring other shipping options to minimize disruptions.

Thank you for your understanding and patience as we navigate these challenges. Your support means the world to us! 💐

If you have any questions, feel free to reach out via our No Worry Zone page or email us directly.

Warm regards,
The GillyFlowers Team

 

Returns

Changed Your Mind? No Problem!
If you decide to return your item, simply return it at your own cost. However, if your product has a defect, please contact GillyFlowers directly for further assistance and instructions. We’re here to make it right!

Why does it take 2 - 3 weeks to receive my order?

"Quality Takes Time!"
Each design is carefully created and printed on your product, then handmade with love right here in Canada. Since every item is made to order, please allow 2-3 weeks for your unique creation to arrive. We appreciate your patience as we craft something special just for you. We promise—you won’t be disappointed!

Are all GillyFlowers products handmade?

Yes! While not every item is completely one-of-a-kind, all GillyFlowers products are crafted by real people with care and attention. Each piece features original artwork, whether hand-painted or printed, ensuring a high level of quality and artistry in every item. The same art pattern may be used across different products, but each one carries the unique touch of human craftsmanship.

Are GillyFlower bags made of vegan leather?

Many of our bags are made from vegan leather, but please note that our upcycled collections may not always be guaranteed to use vegan materials. However, by upcycling, we’re helping to reduce the environmental footprint by reusing materials that might otherwise be discarded.

What are upcycled purses?

Upcycled purses are a perfect blend of creativity and environmental consciousness, transforming pre-loved or discarded bags into unique, artistic creations. These purses take something that might otherwise be thrown away and give it new life through imaginative design and hand-painted embellishments of the GillyFlower signature flower.

What does OEKO-TEX certified mean?

OEKO-TEX certified means that a product has been tested for harmful substances and is safe for human use. It ensures that the materials used, like fabrics or dyes, are free from chemicals that could be harmful to your health. Products with this certification are eco-friendly and safe, so you can feel confident that they are made with your well-being in mind.

Experience the Joy of GillyFlowers

Find your perfect, handcrafted accessory and make a statement with wearable art.